If a flight schedule is changed, we will adjust our schedules with regards to arrival time, however we do require immediate notification from our clients.

Transfer is transportation between 2 points, from Airport to Hotel, from City to City, etc. If additional stops are required, such as sightseeing or meals stops please advise our dispatch team, so that we may schedule our services accordingly.

Deadhead is considered when a coach needs to travel long distances for pick up outside of home base. For example, when a group is required to be picked up from Calgary AB, we will need to add a deadhead charge of 1 day.

It is important the group provides a single room for the driver during a multi-day trip.

When planning to visit a National Park in USA or Canada, please make sure you verify the appropriate fees such as bus parking, and/or individual entry fees. We will verify the individual costs of the parks you intend to visit when the itinerary is submitted.

The costs of the toll booths located on highways, bridges and ferry terminals are not included in the charter rates. We will add these charges to the invoice when the trip is complete.

When traveling to Vancouver Island by motor coach, you will need to plan on the additional cost of Ferry Transportation between Vancouver & Victoria.

Our services do not include any gratuities for our drivers. We encourage that the groups and passengers thank the driver personally if they feel that the driver’s performance exceeded your expectations.

A driver’s primary responsibility is to have his attention on the road; he/she must ensure the safety of all passengers on board. We do have and can arrange local driver or tour guides who can provide excellent guide services for your trips. This will be charged separately from the bus rental rates.

Our maintenance department keep all records such as: 30 day inspection, CVSE inspection, logbook, regular shop maintenance record and all other repairs on our coaches. With these records we can keep track of what work was performed on our coaches to reduce possible breakdowns.

In the event when a coach breaks down, our dispatch team will assist the group as soon as they can. Far GoCoach Lines main repair depot is in Richmond, BC, and we have a partner repair shop in Alberta. In circumstances when repairing the coach is not an option, Far GoCoach Lines will call all available resources to keep the customer inconvenience to the minimum.

Far Go Coaches are washed inside and out after every trip. Our coaches are cleaned and inspected every day before each trip.